AquaBlue is committed to providing high-quality products and services to its customers. We aim to meet or exceed the expectations of our customers, as well as the requirements of the applicable standards and regulations. We strive to continually improve our processes, products and services through innovation, training and feedback. We also ensure that our employees, suppliers and partners share our quality policy and values. Our quality policy is based on the following principles:
- Customer satisfaction: We listen to our customers and understand their needs and expectations. We deliver products and services that meet or exceed their requirements and provide them with timely and effective support.
- Quality management: We establish, implement and maintain a quality management system that conforms to the ISO standard. We monitor and measure our performance and take corrective and preventive actions when needed.
- Continuous improvement: We foster a culture of quality and excellence in our organization. We encourage creativity, learning and improvement among our employees, suppliers and partners. We seek opportunities to enhance our processes, products and services and to increase our efficiency and effectiveness.
- Quality objectives: We set clear and measurable quality objectives that are aligned with our strategic goals and customer expectations. We review our quality objectives regularly and communicate them to all relevant parties.